Terms of Service

These terms apply when you use this website, read articles, use free self-help tools, contact me, book a call, or discuss a potential project with Amjad Osman / ADSI.

Paid services are governed by the written proposal, statement of work, invoice terms, data processing terms, or contract agreed for that engagement. If those documents conflict with these website terms, the signed project documents control for the paid engagement.

The articles, examples, tools, pricing descriptions, and page content on this website are provided for general business information. They are not legal, tax, financial, investment, employment, cybersecurity, procurement, medical, or regulated professional advice.

You are responsible for reviewing outputs, decisions, workflows, documents, and recommendations before using them in your organisation.

The free tools are designed to create surface-level audits, drafts, checklists, and structured starting points. They may be incomplete, inaccurate, or unsuitable for your specific context.

Do not submit passwords, secret keys, payment details, special-category personal data, children’s data, regulated information, or confidential client material into free tools unless I have specifically agreed a secure process with you.

Tool outputs do not create a client relationship, warranty, or obligation for me to implement anything unless we agree a paid scope in writing.

A call, email exchange, audit result, or proposal discussion does not create a paid engagement by itself. A project starts only when the scope, deliverables, price, payment terms, timeline, and handover expectations are agreed in writing.

I may decline a project if the scope is unclear, outside my service area, legally sensitive without proper review, conflicts with another commitment, or requires access or assurances I cannot responsibly provide.

Services may include brand systems, communication materials, websites and CMS work, internal operations systems, SOPs, workflow design, software configuration, dashboards, automation, and practical AI-agent workflows.

Unless agreed otherwise, services are delivered as professional design, operations, software, and implementation support. They are not a replacement for legal counsel, tax advice, regulated financial advice, formal cybersecurity certification, or statutory compliance sign-off.

For a project to succeed, you are responsible for providing accurate information, timely feedback, access to necessary systems, decision-maker availability, and the right to use any materials you provide.

• You must not provide unlawful, infringing, misleading, or unauthorised material.
• You are responsible for final business approval of public claims, legal statements, pricing, compliance language, and operational policies.
• You are responsible for reviewing deliverables before publishing or relying on them operationally.
• You must maintain your own backups, access controls, internal approvals, and account security unless the written scope says otherwise.

Prices, deposits, milestones, subscription fees, taxes, expenses, renewal terms, and payment deadlines are defined in the relevant proposal or invoice. Unless agreed otherwise, work may pause if invoices are overdue or required feedback/access is delayed.

Delivery timelines depend on timely client input, access, approvals, and third-party platform availability. A timeline is a working plan, not a guarantee, unless the written agreement explicitly says otherwise.

Unless a project agreement says otherwise, you receive the right to use final paid deliverables for your own business once the relevant invoices are paid. Drafts, unused concepts, internal methods, reusable templates, code patterns, know-how, tool logic, and pre-existing materials remain mine or belong to their existing owners.

You may not copy, resell, repackage, or offer this website’s content, free tools, prompts, workflows, visuals, or outputs as a competing service without written permission.

Open-source libraries, third-party platforms, fonts, stock assets, plugins, and external tools remain subject to their own licences and terms.

Unless confidentiality terms or a written agreement say otherwise, I may reference non-sensitive project work in a portfolio, case study, proposal, or capability discussion after delivery. If a project is confidential, sensitive, or under NDA, the written confidentiality terms control.

I treat non-public client information shared for a project as confidential and use it only for the relevant discussion or engagement. If stronger confidentiality terms are required, we should sign an NDA or include confidentiality language in the project agreement before sensitive material is shared.

Many projects depend on third-party platforms such as hosting providers, CMS tools, email services, payment processors, analytics, cloud storage, automation platforms, AI providers, CRM systems, accounting tools, or client-owned infrastructure.

I am not responsible for outages, pricing changes, policy changes, data loss, security incidents, or feature changes caused by third-party platforms. I can help configure or manage them only within the agreed scope.

I aim to deliver useful, practical work with clear scope and clean handover. However, I do not guarantee revenue, investment, ranking, conversion rate, funding, regulatory approval, procurement success, operational adoption, or AI performance unless a specific written guarantee is included in the project agreement.

To the maximum extent allowed by applicable law, I am not liable for indirect, incidental, consequential, special, punitive, or lost-profit damages arising from website use, free tool use, or service discussions.

For paid engagements, any liability cap or remedy should be defined in the signed proposal or contract. Nothing in these terms limits liability where the law does not allow it to be limited.

Because clients may operate in the EU, GCC, and other jurisdictions, final legal, tax, regulatory, employment, procurement, data protection, and sector-specific compliance review remains the client’s responsibility unless separately agreed with qualified counsel.

If a deliverable will be used in a regulated sector, public procurement, healthcare, finance, insurance, education, government, or cross-border data environment, you should flag that early so the scope can include the right review path.

The governing law, venue, dispute process, and contracting entity for paid work should be stated in the relevant proposal or contract. If no separate written agreement exists, any dispute should first be handled by good-faith discussion using the contact details on this site.

I may update these terms when services, tools, providers, or legal requirements change. The latest version will be posted on this page with the updated date.